We are facing issues with Zoom recordings not uploading automatically on Canvas Studio

Details of the issue: We had integrated zoom with canvas to conduct meetings and those meetings were automatically getting saved to the canvas studio.
But now it is not happening so.

  • We had followed the set of instructions ,
    /Canvas-Studio-Guide/How-do-I-manage-Canvas-Studio-settings-as-an-admin
    -There are no errors currently still facing the issue of videos not automatically getting uploaded to canvas.

Please get in touch with us as soon as possible are we need to urgently solve this issue.
Thanks for understanding!

Hello,

Thank you for your post. We do not provide App specific support, please leverage the support resources provided by the App Developer - https://zoomsupport.cosocloud.com/dashboard

Regards, Kwkau

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