Web SDK 1.7.4 doesn't accept non-alphanumeric passwords

Passwords that contain non-alphanumeric characters such as @ fail on join with an error citing invalid password.

Invalid password

Which version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Create a meeting with a password such as “abc@”
  2. Join the meeting in the SDK 1.7.4 with that same password, it fails with “invalid password”
  3. Notice this does work if you join via the native app

Hey @stan_b,

Can you try using the numeric version of that password?

For example, please see the h323_password and pstn_password fields:


Looks like this could be related to:


Indeed, workaround is to just use alpha-numeric passwords up to 10 chars now.

Hi @stan_b,

We are working on updating the WebSDK to accept non alpha numeric passwords in a future release. You can subscribe to our updates to get notified of when we do - https://marketplace.zoom.us/docs/changelog