Webhook event workspace.reservation_questionnaire_response_created is not being delivered

Hello Zoom Developer Team,

I hope you are doing well.

My name is Diogo Galvão, and I am part of the development team at XP On.

We are currently experiencing an issue where the webhook event workspace.reservation_questionnaire_response_created is not being delivered after the Reservation Questionnaire submission flow is completed.

During our validations, we confirmed that the workspace.reservation_created event is being generated and delivered successfully, which indicates that the webhook endpoint and event subscription are correctly configured and operational.

However, the workspace.reservation_questionnaire_response_created event is never received after the questionnaire submission.

We also validated the behavior through the Webhook Logs API, but no logs or event deliveries related to workspace.reservation_questionnaire_response_created were identified.

Could you please confirm:

  • If this event is still officially supported and operational;

  • If there is any known issue or limitation related to this webhook;

  • If there are additional requirements or validations needed for this event to be triggered.

We remain available to provide additional technical details if necessary.

Best regards,

Diogo Galvão