Webhook events are not working


I am getting these in webhook logs

“requestParameters”: undefined,
“responseData”: undefined

is anyone help me to solve this issue ?

Many Thanks

Hey @v.guemue,

Thank you for reaching out to the Zoom Developer Forum. Please test with a tool like Request Bin to ensure the behavior isn’t related to endpoint logic.


Well, that was not my question actually,

I was asking why zoom webhooks are not making post request on my URL ??

I try to save the post request as a string in the db, but i am getting null data in the database.

is it necessary to use pipedream and forward the data to my URL ?

Hey @v.guemue,

Sorry for being unclear. What I meant is that there are two potential causes of the issue:

  1. Zoom backend
  2. Endpoint logic

It’s often quickest to narrow down the cause by switching to a test endpoint like Request Bin. If you see the same issues there, we know to check the Zoom backend.

If that doesn’t help, please send an email to developersupport@zoom.us with a link to this thread. In that email, please include the app name and app owner email. I’ll investigate further from there.


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