We have a customer that installed our Panopto App and we have never received a webhook for any meetings that they have recorded. We are subscribed to multiple meeting/user webhooks and for one account id we have never received a single webhook for them.
No webhook is ever received for a specific customer.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
webhooks: recording.completed, recording.transcription_completed, user join, etc.
I’d be happy to start a DM to give you the accountId that we have never received webhooks from.