Not receiving zoom webhooks for this user

Using this template helps us debug your issues more effectively :slight_smile:

Not receiving any meeting webhook events for this user id - [REDACTED]

The full error message or issue you are running into.

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Hi @pravin,

Have you double checked that the user has installed your oauth app?


Yeah @will.zoom the user has installed the app.

@pravin Please send an email to with a link to this thread.

In that email, please provide the App Name and App Owner email. I’ll investigate further from there.