Webinar API Access After License Removed

API and Webhooks
1

Description
Hello! I asked in an earlier post if an user would still be able to utilize the Webinar API endpoints after the webinar license has been removed. @MaxM confirmed that this would be the case (Webinar API Access - Account vs License - #4 by MaxM).

I just attempted to access the Webinar endpoints after hosting webinars and then having the license removed and that does not seem to be the case. Am I missing something?

Error
{
“code”: 200,
“message”: “Webinar plan is missing. You must subscribe to the webinar plan and enable webinar for this user: XXXX in order to perform this action.”
}

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

Which Endpoint/s?
List Webinars: https://marketplace.zoom.us/docs/api-reference/zoom-api/webinars/webinars

2

Hey @mark.santoski,

Thank you for reaching out to the Zoom Developer Forum. Looking at our old post, it looks like I may have been a little unclear:

What I meant there is that a webinar license will need to be applied to the user before calling the Webinar API endpoints.

While this is true, you will need to make this call with a user that still has a Webinar license. In response to that API call, a user that previously had a webinar license will still be shown as the host.

I hope that clears things up! Let me know if you have any questions.

Thanks,
Max

3

I have a follow up question for you Max. I’m running into the same issue with my OAuth app. I’m trying to get webinar details for a given webinar Id and I’m getting the same code 200 response. It’s a webinar from last month and the account is external to mine because it’s an integration for a customer, so I can’t apply a webinar license for someone else.

Shouldn’t I be able to get the webinar details? They had webinar access at the time and I assumed that I could still retrieve past data.

4

Hey @jeffatpresence,

Thank you for your question. While the historical data will be retained, you can only call the API successfully if the user that is calling the API currently has a webinar license applied. You can check if a user has a Webinar license using the feature.webinar property returned by the Get User Settings API.

You can also apply a webinar license to a user with the API but I understand that this may not be something you want to do on another account.

Thanks,
Max