Webinar API registration storing Last Name Twice

API and Webhooks
1

Description
We have a custom webinar registration page. recently we have started noticing that when a user registers, registered user’s last name shows up twice on the zoom side. Screen shot attached. I have removed email from screenshot.

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We are only sending last name once. Any idea what is causing this?

2

Hi @vishal.bakshi,

Is it possible to share an example of the API request body that lead to the Last Name field showing twice? Please mask any PII. This will help to take a closer look.

Thanks,
Will

3

Hi @will.zoom,

I work with Vishal.
Here is the request body being sent to Zoom.

{
	"first_name": "John",
	"last_name": "Doe",
	"custom_questions": [{
		"title": "Country/Region",
		"value": "United States"
	}, {
		"title": "Do You Have Any Questions Related to the Webinar Topic For The Presenter?",
		"value": "Not at this moment."
	}],
	"org": "Jane Foundation",
	"email": "johndoe@mail.com"
}

URL : https://api.zoom.us/v2/webinars/{webinar-id}/registrants
METHOD: POST

Thanks
Dharmen

4

Hi @dharmen.orbis,

Thank you for sharing this. As I’m not seeing anything wrong with your request body, I’ll be happy to further investigate this for you.

Can you please share the Webinar ID and registrant info with us directly at developersupport@zoom.us?

Thanks,
Will

5

Thank you @will.zoom. I have shared the information on the email address you provided.

6

Thanks @dharmen.orbis,

We will be in touch shortly.

Best,
Will

7

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