Webinar Registrant - Name retrieval

#1

Hello,

When I create a webinar (recurring or non recurring) with settings -registration required and a login password the registrants are able to login if -
-They are in possession of the link shared via email after registration confirmation

  • They know the webinar password

However, the user name can be anything to log into the webinar.
Therefore, a user can use an name/ email address to log into the webinar making it difficult to track how many of the registrants actually attended the webinar, for how long,etc.

I am aware that each registrant is given a unique id for a webinar.
But how do I retrieve this information using the REST API?

Thank you.
Best Regards,
Priya Jetley

#2

Hey @priya.jetley,

You can retrieve the webinar participant data here:

and or here:

Thanks,
Tommy

#3

Hi Tommy,
Thanks for your response.
When I used -
/report/webinars/:webinarId/participants?page_size=30
for a recurring webinar and provide the UUID I get-
{
“code”: 3001,
“message”: “Meeting ID is invalid or not end.”
}
(When I provided the webinarId, I of course get information of the participant for the last day.)
I have tried this with a non-recurring webinar also and got the above message.

When I used -
/metrics/webinars/:webinarId/participants?page_size=30
I got response -
{
“page_count”: 0,
“page_size”: 300,
“total_records”: 0,
“next_page_token”: “”,
“participants”:
}
This on providing either webinarId or UUID.

I am probably making a mistake with the webinar properties, while creating the webinar.
Please advise.

Thank you.
Priya

#4

Hey @priya.jetley,

What is the webinarUUID you passed in when you got the “Meeting ID is invalid or not end.” error?

Did you try double url encoding it?

Thanks,
Tommy

#5

Hi Tommy,
The webinar UUID is ‘ASbUy2fkQwOAz6XNNNWTcg==’
I tried using ‘ASbUy2fkQwOAz6XNNNWTcg%253D%253D’ instead but that didn’t work either.

Also, using this with -
{{baseUrl}}/metrics/webinars/:webinarId/participants?page_size=30
give the same response as before -
{
“page_count”: 0,
“page_size”: 300,
“total_records”: 0,
“next_page_token”: “”,
“participants”:
}

Please advise.
Thank you.
Priya

#6

Hey @priya.jetley,

It looks like the Webinar (0126D4CB-67E4-4303-80CF-A5CD34D59372
*ASbUy2fkQwOAz6XNNNWTcg==) has not been started yet. So the error message “Meeting ID is invalid or not end.” makes sense because the webinar has not happened.

The Dashboard APIs are for Live or Previous Webinars, and the Reports APIs are for past webinars.

Are you trying to get Webinar Registrant Data before the webinar happens?

Thanks,
Tommy