Description
When attempting to start live streaming a meeting via the API, I occasionally encounter a stalled condition in which the Zoom meeting reports the message “Preparing” and never starts streaming:
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Oauth
Which Endpoint/s?
/meetings/{meetingId}/livestream
/meetings/{meetingId}/livestream/status
payload: action: start
How To Reproduce (If applicable)
Issue only happens occasionally, in a process like this:
- Start the meeting
- Make an API call to update meeting details with stream url and stream key
/meetings/{meetingId}/livestream - Make an API call to start streaming the meeting
/meetings/{meetingId}/livestream/status
Occasionally the meeting hangs, reports “Preparing” and does not start streaming. Neither of the API calls return an error. Is there any way to prevent this?