When there is a problem with the network

Video SDK Web
1

I’m using “Video SDK” on the web. After entering a session, if one party is disconnected, how to notify the other party to react. Are there any related events?
Thank you.

2

Hey @freda199594

Thanks for your feedback.

If a user disconnects, other participants in the session will receive a user-updated event for that user with a payload containing isInFailover: true.

If the disconnection lasts for a long time (about 2 minutes), a user-removed event will be triggered, indicating that the user is no longer in the session.

Thanks
Vic

3

Use the “participantDisconnected” event in the Video SDK to detect when a party disconnects. You can trigger a notification to the other party by listening for this event. Check the SDK documentation for specific event handling details.

4

Thank you very much for your reply.

5

First of all, thank you very much for your reply. But I checked the docs and didn’t find the “participantDisconnected” event.

6

Check for the “participantLeft” or “userLeft” event instead, as it may be the correct one for detecting disconnections. Refer to the latest SDK documentation for accurate event names.