Windows meeting sdk custom ui on 4k resolution bug

Description
We are using CustomizedUI and currently create a handle of VideoContainers each of which holds a VideoRenderElement.
When users join the meeting, we subscribe these users to the available VideoRenderElements.
We display 25 user videos per page in the window.
The screen resolution we use is 3840x2160!!!

Which Windows Meeting SDK version?
I have tried zoom-SDK-windows-5.5.12511.0422, zoom-SDK-windows-5.7.1.644 and zoom-SDk-windows-5.2.42037.1112, all of which have this problem!!!

Hi @chengjianxi,

Apologies, but it isn’t clear based on your post what the actual issue is here. I understand that you are rendering the video of 25 users per page, but what is the bug you are seeing when doing so?

Thanks!

no video or displays the video image of the previous subscriber

Hi @chengjianxi,

Are you saying that one of the video elements which previously were showing video suddenly turns black? I’m still not sure I understand completely. Perhaps it would be easier to provide a video or screenshot showing the behavior.

Thanks!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.