Workspaces API - Missing Reservations

Workspaces API - Get a Workspace’s Reservations
get /workspaces/{workspaceId}/reservations

I am trying to get all of the upcoming reservations for a workspace but the endpoint keeps returning an empty result as show below:

{
“from”: “2024-11-23T00:00:00Z”,
“to”: “2024-11-29T00:00:00Z”,
“reservations”:
}

I know that there are reservations for this workspace during this time but nothing comes back no matter which dates I try. Other workspaces are similarly empty. As of the time of this query, the dates listed are within the 14 day window that the endpoint enforces. I have also verified that I have the proper scopes for the endpoint.
I am sure there is some nuance to how this endpoint works that I am missing. For example, are there limitations on which days we can query, or how many days at a time?

Here is the API call for reference (though I removed my workspace id).

/v2/workspaces/{workspace_id}/reservations?to=2024-11-23T00:00:00Z&from=2024-11-29T00:00:00Z

Any help would be much appreciated!

Same issue here - any updates, @bambootc ?

Hi @bstrelko
Thanks for re-engaging on this thread.
I am looking into this internally, could I ask you how are you making this reservations?
This endpoint only supports reservations made via “Workspace portal” or “mobile phone” sources and it does not include reservations from calendar sources

Thanks for the clarification @elisa.zoom !
We are attempting to pull reservations for shared resources (Zoom Rooms) made from calendar sources (pre-booked on integrated resource cals, ad-hoc via meeting-start in room, ad-hoc via scheduling display, etc).

Is there any call that would provide this type of data in a response?

No update. Would still love to hear of a way to use the zoom API to track usage of shared resources like zoom rooms over time.

Hi @bambootc and @bstrelko
I do not belive so but I do see an internal feature request for this issue (ZSEE-142882 internal ticket number just for reference).
I will update you if I hear back from the team about this, in the meantime, if you could get me a tracking ID for this request, along with the request URL, I could re engage with the team

No problem - @elisa.zoom , can you DM me or start a private thread so I can provide this info? Also, do you have the title/description for ZSEE-142882?

I just sent you a DM