You have exceeded the daily rate limit of (3) for Add meeting registrant API requests for the registrant

I have a web app that uses the Meetings and Webinars API.
When calling the Add registrant API to joiu a webinar or meeting it works fine up to 3 calls.
After that it gives me this error:
You have exceeded the daily rate limit of (3) for Add meeting registrant API requests for the registrant

It seems odd that we do not have the possibility to increase the limit, even in a paid plan.
That’s really critical for the usage of our platform. A lot of my clients are complaining.
Is it possible to increase the limit? Is there any workaround possible?

Matteo

Hi @mattifra
Thanks for reaching out to us!
This behavior is intended, where you can not add the same registrant more than 3 times in a 24 hour period

Hi Elisa,

We’re running into the same issue. This limit didn’t use to exist. We are running an event where we will have people join different meetings all running at the same time for different “classes”. We give each attendee a registration link to join the session. We will be running 8 concurrent sessions. This means we need to have the same registrant registered 8 times (1 for each meeting).

We’ve run 6 events like this in the past and didn’t run into such a limit. 3 is just unacceptably low. We’re paying thousands of dollars to you guys for this service. How can we get this raised?