zmClient.join not completing

Description
the join method generates for ping call, e.g. https://rwcsc.sc.zoom.us/wc/ping/

This us repeated a again an again for at least 10 min.

Browser Console Error
No Error - just “Joining Meeting” display

Which Web Meeting SDK version?
3.1.2

Meeting SDK Code Snippets
The code snippets that are causing the error / issue so we can reproduce.

zmClient
.join({
sdkKey: meetingConfig.sdkKey,
signature: meetingConfig.signature,
meetingNumber: meetingConfig.meetingNumber,
userName: meetingConfig.userName,
password: meetingConfig.password,
userEmail: meetingConfig.userEmail,
})
.then((e: any) => {
console.log(“join success”, e);
})
.catch((e: any) => {
console.log(“join error”, e);
for (const key in e) {
if (e.hasOwnProperty(key)) {
console.log(${key}: ${e[key]});
}
}
});

To Reproduce(If applicable)
Run the meeting_sdk_sample and watch the console

Screenshots
If applicable, add screenshots to help explain your problem.

Troubleshooting Routes
Checking network

Device (please complete the following information):

  • Device: Server
  • OS: AWS Linux
  • Browser: Chrome

@egrunfeld,

Is this happening with the sample app or your own integration?

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