Zoom AI Companion .summary File Type Incompatibility

API and Webhooks
1

Hi!

We’re trying to retrieve the Zoom AI Companion Meeting Summary via API, but we’re running into some issues.

For one thing, I have some users from whom we can retrieve the .summary file, but others we cannot, even though the AI Companion settings appear to all be similar. The other issue we are facing is that for those who we can retrieve the .summary file, it can’t be opened by any default applications on the computer, and when manually opened through Word or TextEdit or another text reader or word processor, it shows as a long string of data with what appears to be just a few sentences of a summary towards the beginning.

Not sure if something needs to be done differently, but in this format, the .summary file does not have a lot of use for us.

2

Hi @dsolbach
Thanks for reaching out to us and bringing this to our attention.
Allow me some time to troubleshoot this on my end and I will get back to you with an update
Cheers,
Elisa

3

Thank you! Appreciate your help!

1 Like
4

Hi @dsolbach
Thanks for your patience here.
I am having trouble replicating this issue.
What endpoints are you using to get the meeting_summary and that are giving you errors?

5

Thanks for checking Elisa! Here is the response from my colleague:

We use the GET request users/{user_id}/recordings to retrieve the recordings. From the JSON response of this GET call, we grab the download URL for the meeting we are looking for. This download URL allows us to download all the files associated with the recording via the script.

6

Elisa, let me know if there is anything else I should provide here. Thanks!

7

Hey @dsolbach
Sorry for the late reply here!
I am looking into this right now, I will update you shortly

8

Thank you so much! Appreciate your help.

9

Hey @dsolbach
I am not able to reproduce this on my end.
Whenever I try to download the meeting summary using the download URL, I am able to download a JSON file that I am having no issues opening it with the browser or a text editor.

Do you think you could get me a meeting ID plus a download URL sample for this issue you are running into?

I will send you a DM for more details

10

Ah, okay, so this is a .JSON file. There’s no way to export in a different format like a TXT file or another format that provides the detailed summary, next steps, etc.? I think that is what most people are looking for if they are receiving a copy of this export.

11

Hi @dsolbach
Yeah, I am receiving a json file type in the payload
Once you download it, you can open it with a text editor of your choice but it will read the json object