If and App is approved by the account admin for account all account users, can it be used by multiple people without creating refresh token conflicts? Will one user’s retrieval of a new refresh token invalidate one kept by another user for a future use?
@greg.ross Good question!
If an account-level app is authorized by an admin that singular token will work to make requests on behalf of all users under that account.
Because of this, individual users won’t need to authorize themselves and you will only maintain a single access token. In the majority of use cases, authorizing and maintaining one token per app should allow you to make any request that you need for your users
Let me know if that helps!
Thanks for the info. I have a related question if that is ok. So the app in question has been approved by the account admin as being available for all users. Yet when a user logs in, the app doesn’t appear anywhere in the Zoom marketplace or under the Manage button. Do I need to do something to make it appear for account users?
After approving the app for use by users (which means this is a user-managed app) the users will still want to install the app individually.
It’s only in the case of an account-level app that it would be installed on the account for them by an account admin.