We’ve built a proof-of-concept Zoom App using the Zoom SDK. We were able to use it successfully on both desktop Zoom clients, as well on in the Zoom Android app. However, we are unable to use the app on Zoom for iOS and we’re not sure why. When attempting to launch the app on iOS Zoom, it is grayed out, and we see “This app does not support mobile devices” error message.
Things we’ve tried:
- Zoom Client Support → Mobile → Enabled
- Zoom Client Support → Mobile → Apple Developer Program Team ID → Filled in
- Zoom Client Support → Mobile → In-App Purchase Restrictions ->Checked
- Removed and reinstalled app onto Zoom account
- Logged in on iOS Zoom using the same Zoom account that is developing the Zoom App
- Logged out and back into Zoom iOS
Any ideas on how to further debug and resolve this issue?