Zoom Captioning third party not working

API and Webhooks
1

Since today, whenever I send a caption using the third party captioning I get a 404 error.

How To Reproduce
Steps to reproduce the behavior:
1. Copy API Token
2. Post captions
3. Cannot send captions and receive error

2

Hi @guer
Thank you for reaching out and welcome to the Zoom Developer Forum, I am happy you are here!
Are you still having this issue as of today?

3

I’m having the same issue ever since the last Zoom update. Is there a resolution?

4

Hi @karendenjones
Thanks for reaching out to the Zoom Developer forum, I am happy to help here!
Are you still having this issue? Make sure to update your client to the latest version.

Best,
Elisa

5

We are still having this issue and did check to make sure we had the latest client version.

6

Hi @karendenjones
Could you confirm with 3rd party captioning tool you are using?

7

StreamText and Case CATalyst

8

@karendenjones Thanks!
Let me take a look into this and will come back with an update soon
Best,
Elisa