Zoom Crash Calling SwitchToVideoWall Funtion

Meeting SDK
1

Description
Zoom SDK return Access violation reading location 0x00000008.

Which Desktop Meeting SDK version?
5.9.1.2625 C# wrapper

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Start Meeting
  2. Accept Users join
  3. SpotlightVideo(host)
  4. SwitchToVideoWall
  5. UnSpotlightVideo(host)
  6. SwitchToVideoWall

It happens after repeating step 3 to 6 few times.

Screenshots

zoom crash
zoom crash1920×1040 216 KB

Device (please complete the following information):

  • Device: Lenovo Laptop
  • OS: Windows 10

Additional context
Add any other context about the problem here.

Thanks

2

Hi @khairul.azmie,

I was unable to reproduce this in a C++ environment, so this may be an issue specific to the C# wrapper. Since the C# wrapper is only provided as a reference, we are unable to assist with resolving any issues in it. Please let me know if you can reproduce this using the C++ SDK directly and we can investigate further.

Thanks!

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.