Zoom Desktop (Mac) no longer detects Immersed Webcam (Virtual Camera)

Zoom Desktop (Mac) no longer detects Immersed Webcam (Virtual Camera). I read online that Zoom has now whitelisted specific apps for allowing virtual camera functionality (ie., Snap Camera).
Immersed is partnered with Facebook to release this to a very large customer base. Who do I need to get into contact with to fix this?

Which version?
The latest version of Zoom for Mac.

To Reproduce
Steps to reproduce the behavior:

  1. Install the Immersed Mac Agent.
  2. Click the Immersed icon in the top bar > Settings > Install Immersed Webcam.
  3. Open Zoom.
  4. Go to “New Meeting”
  5. Click on the up-arrow beside “Start Video”.
  6. Immersed Webcam is no longer an option.

This is what used to show:
Screen Shot 2020-06-03 at 11.57.40 AM

Computer (please complete the following information):

  • Device: MacBook Pro (2017)
  • OS: macOS 10.15.4

Hi @renji,

Thanks for the post. It seems like you are facing issues with our Zoom client, which is out of the scope of what this forum is for(This forum is for Marketplace Apps). Please provide feedback to https://zoom.us/feed or try to contact Zoom client support at https://support.zoom.us/hc/en-us/requests/new and one of the Zoom experts will be happy to assist you.