Zoom is not able to initialized in Country Oman. Do zoom not support in Oman??. Or is there anything that we have to do ?? Hoping for your reply soon.
Hi premium,
Thanks for the post. Which platform(s) are you having issues with? Would you mind providing the SDK logs so that we can further investigate the situation you are mentioning?
Thanks!
Hello, We are using in android. Although we have checked in zoom app also it’s not working in your app also. Attaching a screenshot of your app. Hoping for your reply soon.
Hi premium,
Thanks for the reply. Is this screenshot from the SDK demo app or from the official Zoom client(The one you download from Google Play Store)? Are you using any VPN or do you have any proxy settings?
We have not heard any info regarding our services is not available in Oman yet. We are experiencing service disruptions in UAE as mentioned in: https://support.zoom.us/hc/en-us/articles/203806119-Will-Zoom-Work-Internationally-, are you using any ISPs from UAE?
We will look into the situation you are mentioning and keep you updated.
Thanks!
We are using a playstore version.
Hi,
Thanks for the reply. That’s the official Zoom client. We have not heard any reports regarding the service is unavailable in Oman, and the status shown our side looks good.
Could you provide more information regarding the issue you are facing? Could you provide the logs from your Zoom client? You may find the logs in “Device -> Android -> data -> us.zoom.videomeetings -> logs” and you may put them in a shared drive. Once we have the logs, we will analyze the log and get back to you.
Thanks!