Zoom integration not working for your instruction

Hi, I am using your given example 2 and sample when i am running this application its showing me Zoom SDK has not been initialized successfully. How to resolve this issue?? and I can’t error Log.i(TAG, “onZoomSDKInitializeResult, errorCode=” + errorCode + “, internalErrorCode=” + internalErrorCode); through sample and example2 get the error ZoomSDK has not been initialized successfully message Help me

Which version?
I used to latest version

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Hi @nagendran.tth,

Thanks for the post. Are you getting any errors or how do you reproduce the issue you are facing?


I am still now facing the issue. i cant able to get the user id. as well as i send a mail to development support team. still now not revert back my issues…

Hi @nagendran.tth,

If you are referring to the userID in the API user scenario, you may use your email address as the user ID. You may find more info here: https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/start-join-meeting/api-user/authentication; If you have contacted the developer support team, one of the experts will be able to help from there as well.


Thanks for your Response.

Glad to be helpful. Happy Zooming! :slight_smile:

Hi How to get the user id


I am using my credential. but still now i am facing the issue Zoom SDK has not been initialized successfully.

Hi @nagendran.tth,

For user ID, you could use your email address as the user ID or you could retrieve it from https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user.

Are you not be able to initialize SDK with our demo app(https://github.com/zoom/zoom-sdk-android) or your own app? Could you provide more information (such as code snippet) of how you initialize the SDK?



Thanks for your response. how to remove or replace the powered by zoom to instead of my client logo.

HI @Carson_Chen,

When i used a config.xml file to add the MyMeetingActivity for your sample file i am get the error for java.lang.NullPointerException: Attempt to invoke virtual method ‘int android.view.View.getPaddingTop()’ on a null object reference
And big confuse for your doc also… i tried to custom ui. every client can’t able to wait this lot much more time…

Hi @nagendran.tth,

Removing the “Powered by Zoom” logo is not supported. For Custom UI implementation, you may refer to the implementation in our demo app: https://github.com/zoom/zoom-sdk-android


Hi @Carson_Chen,

  As per your doc and sdk file i analysed. I am using a Custom ui for your MyMeetingActivity call for config.xml. but, not showing the view.And i create my own activity extends MeetingActivity for the xml layout i did the MobileRTCVideoView also not showing. please help me.

Hi @Carson_Chen,

I used a congig.xml on your mymeetingActivity class. after that i run my app get the blank screen only appear.

Hi @Carson_Chen,

How to remove the password dialog

Hi @nagendran.tth,

If you would like to use custom UI, you could firstly call MeetingSettingsHelper.isCustomizedMeetingUIEnabled to check whether your account could use Custom UI. If yes, you could enable it by calling setCustomizedMeetingUIEnabled(true).

The zm_config_conf_activity in config.xml is for Zoom UI, not for Custom UI. If you would like to develop Custom UI, you could refer to the implementation in our demo app:https://github.com/zoom/zoom-sdk-android/tree/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui

If you do not want to the password dialog, you could pass the password in the join meeting parameter. If the password is correct, the dialog will not show up.


Thanks How to remove the password dialog

You could pass the password in the join meeting parameter or you could implement the callback https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/InMeetingServiceListener.html#onMeetingNeedPasswordOrDisplayName-boolean-boolean-us.zoom.sdk.InMeetingEventHandler- to provide password programmatically. If the password is correct, the dialog will not show up. There is no way to disable the dialog when the meeting requires a password or the wrong password has been provided.


Thanks @Carson_Chen,

MeetingWindowHelper.getInstance().hiddenMeetingWindow(true); not working.

Hi @nagendran.tth,

This interface is an interface in the SDK demo, not an actual SDK interface. You may refer to the implementation here:https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui/view/MeetingWindowHelper.java#L220