Zoom ISV / custCreate - Best Practices

Description
We’re in the process of implemented custCreate with our Proof of Concept for the Zoom ISV program and want to get some validation/help from the Zoom Dev community on our approach.

I know there are many questions below, any help is appreciated.

  • Do we need to delete custCreate hosts after a meeting ends?

  • Is there any limit of the number of hosts we can have stored in our account? Our system has the potential to create thousands of meetings within the span of a few months, will there be an issue with so many users//meetings created?

  • Is there any limit of the number of meetings that can be created? (For example can 30,000 meetings be scheduled in our account)

  • If/when we do delete a user, will their meeting data be lost on the zoom dashboard?

  • We see there is a limit of 1000 concurrent meetings, is this a hard limit, can this be changed as we scale?

  • Type is required when creating a user. Is the best practice for custCreate to add type value = 2 to license the user and avoid a time-limit for the meeting?

  • Is there a limit to the number of concurrent meetings which can occur?

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
Users Endpoint / custCreate

1 Like

Hi @seth,

Good questions—happy to help.

Do we need to delete custCreate hosts after a meeting ends?

No—custCreate users do not need to be deleted after a meeting ends. API Users can remain under your account.

Is there any limit of the number of hosts we can have stored in our account? Our system has the potential to create thousands of meetings within the span of a few months, will there be an issue with so many users//meetings created?

The number of hosts you can have under your account will depend on the number of available licenses under your account. Note that standard accounts have a limit of 9,999 users (both hosts/non-hosts) — if you’re on an Enterprise or ISV plan, you will want to confirm this with our ISV team.

Is there any limit of the number of meetings that can be created? (For example can 30,000 meetings be scheduled in our account)

Yes, you can only create 100 meetings per day, per user. If you need to create 30,000 meetings for your account, you will need to do this over a span of several days/users.

If/when we do delete a user, will their meeting data be lost on the zoom dashboard?

Historical meeting data will remain in the dashboard.

We see there is a limit of 1000 concurrent meetings, is this a hard limit, can this be changed as we scale?

This is a good question—If you’re on an Enterprise or ISV plan, you will want to direct this to them (isv@zoom.us).

Type is required when creating a user. Is the best practice for custCreate to add type value = 2 to license the user and avoid a time-limit for the meeting?

Yes—if you want the user you’re creating to be able to host group meetings over 40 minutes, they should be licensed (type 2)

Is there a limit to the number of concurrent meetings which can occur?

This depends on your plan. Standard plans require that each meeting hosted under your account has a unique host, if the meetings are being help concurrently. If you have an Enterprise or ISV plan, you will need to confirm this with them.

I hope this helps!

Best,
Will

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