Zoom Join Meeting URl asking for password

API and Webhooks
1

Description

  • Usually, we create zoom meetings via API using our admin account.
  • And in return when the zoom meeting is created we get Start URL which we provide to host and we get Join URL which we provide to our Guests.
  • Now, if clicking on Join link should redirect to zoom web/client without asking password to join becuase how i understood, password is already there in the link.
  • Why zoom is asking for the password?

Error
Zoom Join url is asking for the password, even thought it should not.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Meeting ID:

  2. Join URL (which is returned by creating zoom meeting API):

  3. As it’s clearly seen here that password is there but the browser/client was still asking for the password for all the guests who were using this link.

Thank you,
Malvika

2

Hi @malvika.ite,

Thank you for reaching out about this.

In taking a look at the join_url provided, I wasn’t able to immediately reproduce this on my end.

As a next step, is it possible to share the following with our Technical Support team here so that they can look into this further for you?

  • Screenshot of the password input screen/screencast of clicking on the URL
  • Copy of the exact URL used to join (don’t include this here)

Thanks,
Will

3

Thank you Will, i’ve opened Technical Support request, as you mentioned.

4

Thanks @malvika.ite — someone will be in touch with you shortly!

1 Like
5

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