We have some iPads that are being kicked out of Zoom class sessions every few minutes when they log into the class session. It is not all the kids in a class, but just seems to be the same iPads. We have a strong internet connection and have tested it on the Meraki ap device in the room. The iPads are running 14.4.2 and the newest version of zoom.
I have tried reinstalling Zoom, I have looked at the iPads for anything on them. I have even set up a couple students with a different iPad and yet it still seems to happen.
It started right after we had an iOS update along with a Zoom update the beginning of April. And sometimes it seems like it doesn’t like the headphones plugged into the iPad for the zoom session which the students must have. I can try and different set yet it still does the same thing. The error message is that there is a network connection issue.
Any ideas of what to do?