wayne.p
(Wayne)
September 17, 2020, 4:13pm
1
I am finding in test, the user is not able to sign in on zoom becuase the catpcha image and audio do not appear.
See image here: https://customerservices.glasscubes.com/share/s/s8fjh2j6vjisk0r5km230qtvtm
If you look at the URL of the image (https://api.zoom.us/captcha-image?type=1&rnd=0.2617005087850274&/captcha-image ) this returns ‘502 Bad gateway’
will.zoom
(Will)
September 18, 2020, 6:02pm
2
Hey @wayne.p ,
Can you let me know what browser/version/machine you’re testing on? So far, I haven’t been able to reproduce. Thanks!
Thanks!
Will
wayne.p
(Wayne)
September 21, 2020, 1:31pm
3
Hi Will,
thanks for your help on the other topic. Damn typo!
Regarding this - I cannot reproduce today. All seems normal - perhaps Zoom were having a production issue that day. I will respond to this thread again if I can reproduce.
FYI I was testing on a Mac High Sierra, Firefox (v80.0) and also Chrome (v 85.0.4183.83)
will.zoom
(Will)
September 22, 2020, 6:10pm
4
Hey @wayne.p ,
I’m glad the typo was squared away! In regards to reproducing this issue, please do reach back out if you encounter it again.
Best,
Will
system
(system)
Closed
October 23, 2020, 4:10am
5
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