Zoom meeting - Attendee - Video issue

Description
As an attendee, when we join a meeting from Chrome browser (Version 92.0.45) on the web, we are not seeing our video. It is coming black. We have already allowed Camera and saw the same setting in the browser also.

Error
Video is coming blank, black screen

Which Web Client SDK version?
1.9.6

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Login in our portal
  2. Join meeting
  3. Allow permission for Camera and Audio

Screenshots
attached

Device (please complete the following information):

  • Device: Desktop
  • OS: Windows 10
  • Browser: Chrome
  • Browser Version 92.0.45

Hey @adpv,

Thank you for reaching out to the Zoom Developer Forum. It sounds like you need to enable Cross Isolation and the WebCodecs and SIMD trials in your application. Please see the following forum post:

Let me know if that helps.

Thanks,
Max

Thanks. It’s working.

Awesome! I’m glad to hear it’s working now. I’ll go ahead and close this topic now but feel free to open a new topic if you encounter any further issues or questions.

Max