Description
Meeting not getting connected
To Reproduce(If applicable)
Steps to reproduce the behavior:
We are receiving the success response while connecting the zoom meeting but the zoom sdk throws this popup Meeting id is not valid.
We have checked with the meeting creation API from the backend and we got success response on both video call as well as audio call. The audio call is working as expected in SDK. But the Video call wasn’t working because the Meeting ID generated is differed from the Join/ Start URL Meeting ID from Zoom response.
Zoom response:
Meeting ID : 96114869902
Join/ Start URL Meeting id: 2408917450
Please check the below API response screenshot and you can see the different meeting ID comes in meeting id and the join/ start URL.
This problem occurs only for a particular account while making a video call, Audio/ Video calls in other accounts are working as expected.
I have attached the sample request and response data below. Please check it.
REQUEST: {“topic”:“My Meeting”,“type”:“2”,“settings”:{“audio”:“voip”,“auto_recording”:“none”},“password”:“5XwDCqPR1r”}
RESPONSE: {“uuid":“srdcjz1htrs98w5mjeplfq==”,“id”:96114869902,“host_id”:“a0syfbvysrcf6wbkfakcea”,“host_email”:"patricia@invucare.com”,“topic”:“My Meeting”,“type”:2,“status”:“started”,“start_time”:“2020-12-16T10:09:54Z”,“duration”:60,“timezone”:“America/Phoenix”,“created_at”:“2020-12-16T10:09:54Z”,“start_url”:“https://care.zoom.us/s/2408917450?zak=eyJ6bV9za20iOiJ6bV9vMm0iLCJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.PAMoCHcjwg7RmMHbx_Y25t_kHWkqgEVwYJdh22AHRrQ",“join_url”:“https://CARE.zoom.us/j/2408917450?pwd=R1VweUFXRDVmKytGbzhYTnhEdG5Ndz09”,“password”:“5XwDCqPR1r”,“h323_password”:“9602519149”,“pstn_password”:“9602519149”,“encrypted_password”:“R1VweUFXRDVmKytGbzhYTnhEdG5Ndz09”,“pmi”:“2408917450”,“settings”:{“host_video”:false,“participant_video”:false,“cn_meeting”:false,“in_meeting”:false,“join_before_host”:true,“mute_upon_entry”:false,“watermark”:false,“use_pmi”:true,“approval_type”:2,“audio”:“voip”,“auto_recording”:“none”,“enforce_login”:false,“enforce_login_domains”:"",“alternative_hosts”:"",“close_registration”:false,“show_share_button”:false,“allow_multiple_devices”:false,“registrants_confirmation_email”:true,“waiting_room”:false,“request_permission_to_unmute_participants”:false,“registrants_email_notification”:true,“meeting_authentication”:false,“encryption_type”:"enhanced_encryption”}}
Just for info this account it was already activated and verified from zoom
Note: It is live account so please fix as soon as possible
Screenshots
Thanks!