Zoom meeting SDK Mac Safari distorted audio

In our app we have integrated Zoom Meeting SDK v2.3.0, if a participant try to join meeting using safari browser, that participant get distorted(robotic) audio from other users and other participants also hear distorted audio of that participant

Which Web Meeting SDK version?
Meeting SDK version 2.3.0 (Component view)

Device (please complete the following information):

  • Device: Macbook M1 Pro, Mac Mini M1
  • OS: Mac OS 12.2.1, 12.3.1
  • Browser: Safari
  • Browser Version 15.3/15.4

Hey @om.bissa ,

We are aware of this issue are investigating. As a workaround for the end user, it seems that enabling autoplay resolves the audio distortion.


Hi @tommy

Thanks for quick response, we tried the same solution but it worked on one of the computer temporarily but on other computer it didn’t work at all.

It would be great if we can get an idea when it will be fixed by Zoom Web SDK team?

Hey @om.bissa , thanks for sharing your findings.

We are working to fix this as soon as possible. Please stay tuned here: Changelog


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