Hello,
We have the Zoom Phone integration with Salesforce, and are creating tasks/activities for each phone call. This includes fields like: Call Type, Duration, Status, Zoom Call ID…
However, we need a ‘Call URL’ to be synced into Salesforce so that we can utilize AI call insights. We have a custom ‘Call URL’ field created, but I am not sure how to program the mapping from Zoom Phone to the Call URL field.
Please help.
Thank you,
Gabe