I am using Zoom Smart Embed, and I’ve encountered an issue where I am automatically logged out after refreshing the page multiple times within a short period (around 10 times).
Can you please explain why this happens? Is it due to session timeout, security measures, or something else? And is there a way to prevent this from happening, such as increasing the session timeout or keeping the session persistent despite frequent page refreshes?
Hey @abegail
Thanks for reaching out to us!
I am not able to replicate this on my end.
Make sure that the Zoom client is always open in the background when working with the Zoom Phone Smart Embed
I’ve tested again while keeping the Zoom app open in the background, but the issue still happens. After refreshing the Zoom Smart Embed page around 10 times within a short period, I get automatically logged out every time.
Could you please confirm if there is a session or refresh rate limit built into Smart Embed?
If so, is there any way to increase the limit or prevent this logout behavior, especially for users who may need to reload the page during development or testing?