Zoom Phone VM routing

API and Webhooks
1

I’m trying to get all zoom phone VM’s to send to a single mailbox and have a script route them through a round robin but the download link isn’t working

Error
{“Event”:“phone.voicemail_received”,“payload”:{“account_id”:“foQMa8NeRzCbGqGGbK8-ww”,“Object”:{“id”:“3029aff036004e1bad981f2502331cb7”,“date_time”:“2022-01-11T19:48:41Z”,“download_url”:“https://urldefense.proofpoint.com/v2/url?u=https-3A__zoom.us_v2_phone_voice-5Fmails_download_bHiXrRsWSD20tWzVqU1xjw&d=DwIFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=wVW3_DzC0ocLr3zWWkh8xWS2U4FjxX5XsJVX0bFcVXI&m=eGGRWIClmF9kMRj2gAjqppWyoBrnkTmkWLiZyTyTteI&s=dqYuXzyTtNVPtY3Ausvq1IPMKCB4xqTxGNMcxSfes04&e=",“duration”:“12”,“caller_number”:“2403684073”,“caller_number_type”:“2”,“caller_name”:"Brian Mcintyre”,“callee_user_id”:null,“callee_number”:“809”,“callee_number_type”:“1”,“callee_name”:“sales”,“callee_extension_type”:“callQueue”,“callee_id”:“7xtGthmxQsalJexMMy-fXQ”}}}

2

@amcintyre Are you able to elaborate on how the download is failing? Are you encountering a 401 error or something else?

3

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