Zoom Report Poll API Not Functioning Correctly

[james4 (James)]

Description
When I attempt to run a Poll Meeting Report GET I do not get the Poll Detail report like I am expecting, rather I get the message below:

Error
{
“id”: 84744012946,
“questions”: ,
“start_time”: “2020-09-10T00:28:22Z”,
“uuid”: “zpUapmE7R7i4CKFa4dTVDw==”
}

Instead of the POLL Details in JSON format. However, if I pull the Poll Report from my zoom.us account I get an actual report showing the Poll details.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2/report/meetings/{meetingId}/polls

How To Reproduce (If applicable)
I am just sending a test request on here: docs/api-reference/zoom-api/reports/reportmeetingpolls

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
What I am trying to achieve is after a Zoom meeting has finished a webhook is sent and then I use the meeting ID to download the Poll information to a database, however at the moment none of the individual Poll Details are being sent in the Body.

[DeveloperBot]

Hey @james4

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question.

Checkout these related threads that may have the answer you are looking for:

Creating Meeting Poll via API issue

A Meeting Poll is created according to API documentation { :title=>“test poll”, :status=>“notstart”, :questions=>[{:name=>“test question 1”, :type=>“single”, :answers=>[“yes”, “no”, “maybe”]}], :zoom_meeting_id=>0123456789} no error is generated when created through API, and the poll can be retrieved/edited via an API call with no error as well However, once the poll is created the user ‘meeting details’ screen on the Zoom Website will no longer open and gives “Unable to display this page Zoo…

Webinar Poll Questions API

It would be nice to have an API to get a webinar’s Poll questions in their order and groupings along with possible answers and unique IDs.  This way they can be imported into another system easily and matched up with the attendee poll answers data.

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

[james4 (James)]

These did not help, but thank you for trying.

[will.zoom (Will)]

Hi @james4,

Thanks for reaching out about this, and happy to look into this for you.

Are you able to share a screenshot of the poll results you’re able to see in the UI for the same meeting? Have you tried sending this request in Postman or cURL and also experienced the same issue?

Let me know when you have a chance, thanks!
Will

[james4 (James)]

Hi Will,

Please see the screenshot from the UI. I have removed any user info.

Yes I have tried using the URL in Postman and in Bubble.io and get the same result.

Thank you for your help.

Regards,

James

[will.zoom (Will)]

Hi @james4,

Thanks for clarifying and for providing that screenshot!

For this particular meeting, can you confirm if meeting registration was turned on or off? Additionally, was the user who responded to the poll an authenticated user or a guest? These details will help me to confirm the expected behavior here.

Thanks!
Will

[james4 (James)]

Registration was turned on for the meeting and the user was an authenticated user.

Thank you,

James

[will.zoom (Will)]

Hey @james4,

Thanks so much for confirming—our team is looking into this (ZOOM-197834). I’ll update back here when I hear back.

Thanks,
Will

[james4 (James)]

Can I have an update on this?

[will.zoom (Will)]

Hi @james4,

This is in our team’s queue to be fixed, and I’ve just followed up on it. I hope to have an update for you shortly.

Best,
Will