I am using a Server-to-Server OAuth app to collect webhook data about my Zoom Rooms. This works fairly well but often times we might get a “Camera has disconnected” message, my technicians on site might not have access to the PC hardware and might just remotely reboot it. When they do that I get a webhook that states “Room has gone offline” and “Room has come online” but no webhook stating that the “Camera has reconnected”.
When I try to double check the room status by using this endpoint it often gives me wrong data https://api.zoom.us/v2/metrics/zoomrooms/. For example sometimes in reality the issue is gone but this metrics endpoint keeps saying the issue exists.
Is there no https://api.zoom.us/v2/rooms/:roomId/issues endpoint that I can hit to verify that my issues have been resolved? Seems like a miss here.
I just want to be able to query the current issues of one or many rooms.