Zoom Issue Parameters

API and Webhooks
1

Hello All,

I’m using the GET list zoom rooms API to get health and status information about all the zoom rooms in our organization.

{
  "page_count": 1,
  "page_number": 1,
  "page_size": 30,
  "total_records": 1,
  "zoom_rooms": [
    {
      "id": "EbgjgjhghZY9wh0A",
      "room_name": "testZoomRoom",
      "calendar_name": "ghjghdjd@sjdfhjdf.gjgg",
      "email": "ghjghdjd@sjdfhjdf.gjgg",
      "account_type": "Work Email",
      "status": "Offline",
      "device_ip": "Computer : 10.10.26.49",
      "camera": "Integrated Webcam",
      "microphone": "Microphone Array (Realtek Audio)",
      "speaker": "Speakers / Headphones (Realtek Audio)",
      "last_start_time": "2019-08-29T16:37:07Z",
      "issues": [
        "Zoom room is offline"
      ],
      "health": "critical"
    }
  ]
}

Above given a sample output from the API response. This is we can see that room heath is offline and it also gives the issue related to this. Is there a limited set of these issues or are these issues custom and there is no such fixed number of these issue statements. I need to create a chart for all the critical rooms and their corresponding issues on our monitoring platform wavefront

Responses are appreciated

thanks!

2

Hey @mitali.varerkar,

Good question, you can see the list of possible Zoom Room issues here:

Thanks,
Tommy

3

Thanks Tommy I will definitely look at it. I also wanted to know if these issues are custom or there are fixed number of issues defined by zoom.

1 Like
4

Hey @mitali.varerkar,

They are fixed number of issues. :slight_smile:

Thanks,
Tommy

5

That is awesome! Can you tell me where can I find this set of all the issues.

6

Hey @mitali.varerkar,

Yes, they are listed in this article here:

Thanks,
Tommy