I’m sometimes getting mosaiced self video when I start a meeting (as shown below). However, back to normal after I quit and restart a meeting. Anyone having the same experience? Please advise.
Would you supply more details?
- Doesn’t this happen frequently? Or just happened occasionally only when you start a meeting?
- Please tell me your camera device no, device dirvers version.
- Please tell me the sdk version.
Regards,
Wilmer
Hi Wilmer,
Thank you for replying.
- Yes, occasionally when a host starts a meeting on Windows 10 (ver. 1803 OS build: 17134.407)
- HD Webcam C270
- 4.1.30384.1029
Hi,
Would you send me an email? I’d like to discuss this issue via email because it may involve some of your personal information.
My email address is Wilmer.Sun@zoom.us
Regards,
Wilmer