Zoom SDK not returning recorded files for custom UI


We can’t retrieve the recorded files on the recording path for custom UI

I already enabled it in the scope I also set the recording path and enabled the autoAllowLocalRecordingRequest(true). Once we call the startRawRecording it just created the “2023-11-14 22.08.55 Project Meeting Room” folder but no recorded files inside.

But I noticed that the ZoomSDK.shared().getMeetingService().getRecordController().canAllowDisallowRecording() is returning a no permission error.

Which macOS Meeting SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Login
  2. Give permission to record local files
  3. Start recording
  4. Record the call

Gave the user a permission to record.
Screenshot 2023-11-14 at 10.09.17 PM

Error once the record started with granted permission.

Current funtion for startMeeting.

Current funtion for startRecording.


  • Device: Macbook Air M1 2020
  • OS: Ventura 13.5.1

Following up on this. Thanks

Can anyone help me? Please. Thanks

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