Description Host user is unable to start Telemedicine meeting from IPAD. Error When url is open in the chrome browser tab after 2 second tab is automatically closed Which App Type (OAuth / Chatbot / JWT / Webhook)? NA Which Endpoint/s? https://applications.zoom.us/telehealth?org_id= How To R…

Hey @insynctelemedicine , Do you see the same issue on different devices, or just iPad? Thanks, Tommy

Hello, This issue is only happens in IPAD only. I have checked with other devices like Iphone and found that its working fine. Kindly do the needful asap.

Hi @insynctelemedicine , We have escalated this issue further, and hope to provide you with a solution soon. For your reference, the ID for this within our system is ZOOM-144487 Thanks, Ojus

Hello, When host create the meeting and send invitation to the participant at that time system will generate the link (Invitation) per participant and sent to their emailID and same procedure for the HOST too. When HOST join the meeting using link which he is received in email or from the EMR syst…

Hey @insynctelemedicine , Can you please provide the meeting id so we can look into the logs? Also please share the error if any, and screenshots. Thanks, Tommy

Please contact Eddie Soliman OPR Michael Purnell OR Ojus Save for understand this issue they will help you and i got my resolution without waiting for one more day to understand this issue.

Hey @insynctelemedicine , [image] insynctelemedicine: i got my resolution without waiting for one more day to understand this issue. To confirm, was your issue resolved? -Tommy

Hey @insynctelemedicine , Can you please see if it is working now? Thanks, Tommy

Zoom TeleMedicine : Zoom meetings is stopped working on IPAD

API and Webhooks

tommy (Tommy Gaessler) March 18, 2020, 9:37pm 8

Hey @insynctelemedicine,

To confirm, was your issue resolved?

-Tommy

iPhone / Chrome zoom tab automatically closes after ~ 2 sec, Zoom doesn't start

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Zoom TeleMedicine : Zoom meetings is stopped working on IPAD

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