Zoom Video SDK unable to access microphone when it’s in use by another active call (Android & iOS)

Video SDK
1

I am facing an issue with the microphone for both Android and iOS.

Issue:

  • On my device, I start a Google Meet call with both camera and audio enabled.

  • Without ending the Google Meet call, I join a Zoom meeting using the Zoom SDK in my app.

  • In the Zoom meeting, the remote participants cannot hear my audio at all.

It seems that when the microphone is already in use by another active call (Google Meet), the Zoom SDK cannot access it.

Questions:

  1. Does the Zoom Mobile SDK (Android & iOS) provide any error code, callback, or event when it fails to access the microphone because it’s being used by another app?

  2. If yes, what is the correct way to detect and handle this condition in code?

  3. If no, is there a recommended method to check microphone availability before joining a Zoom meeting?

Environment:

  1. “react-native”: “0.79.3”
  2. “@zoom/react-native-videosdk”: “^2.2.5”

Thank you for your support.