Zoom Video Statistics Issue

Video SDK
1

Hi,
I am currently trying to log the video statistics data using the below code but getting bitrate to be undefined. The bitrate is kind of critical for me. How can I extract the bitrate from the statistics.

Note: This is only for video. The audio bitrate is coming properly.

My code:

session.subscribeVideoStatisticData() 

client.on(‘video-statistic-data-change', (payload) => {
  console.log(payload)
 })

The log:

{
  avg_loss: 0,
  bandwidth: "606642.24", 
  bitrate: undefined,
  fps: 24, 
  height: 360,
  width: 640,
  jitter: 4,  
  max_loss: 0,
  rtt: 45           
}
2

Hey @Preetam1

Thanks for your feedback.

Could you share some problematic session IDs with us for troubleshooting purposes?

Thanks
Vic

3

Session id: 6cXp0nlrQOScbQvWvCB7Dw==

4

Hey @Preetam1

6cXp0nlrQOScbQvWvCB7Dw==

Currently, we do not return the video bitrate data yet, but we may support returning this data in future releases.

Thanks
Vic