Format Your New Topic as Follows:
Which Web Video SDK version?
1.11.0
Description
There was a session with an instructor and two students, the session was going well, but suddenly the audio dropped out for one user (I think it was for the instructor).
Checking on the logs of zoom, it looks like that instructor had issues with “Unstable network for audio”, but the video quality was fine.
At the end, the instructor and the student focused tried to reload and it was solved, but I would like to know how to catch up these issues and what could I do to handle them, is it better if we turn off the cameras to solve this issue?
Error?
Unstable Network for Audio
Instructor: Kristina
Student focused: Aswath
sessionId:
K5b6ls9lSSaiDKokOELBNQ==
Also, I saw that you can capture the audio statistics with session.subscribeAudioStatisticData(), and the collected fields are bitrate, encoding, sample_rate, rtt, jitter, avg_loss, max_loss, bandwidth, which field can be useful to detect if there are audio issues and report it with clientSideTelemetry.reportRating()?