Zoom Web SDK Recording Button not shown up

[SaiVenkatesh79 (Sai Venkatesh)]

Hi @chunsiong.zoom, Thanks so much for previous problem solutions…
Now, I’m trying to Record meetings using Zoom Web SDK with my React Application.
I joined as HOST but I can’t see record button and I’m getting error as shown below

Can U please lok into it…

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79 ,

Could you confirm that you have joined as host by specifying

1. Role :1 in the signature
2. Role : 1 in the join method
3. Looking at participant to see that you are the host

By the way, do you already have a cloud recording plan in place?

[SaiVenkatesh79 (Sai Venkatesh)]

Thank you for the reply @chunsiong.zoom …

1. 

2. 

   When I place role:1 in join method, application not working… so I’m not using it
   i)

   

3. 

I don’t see record button here

No, I don’t have clous recording plan. otherwise explaing me how to get meeting recordings or downalod?

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79 is it in the more button btw?

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79

On Web SDK, you can only do Cloud Recording. Local recording is not supported on Web SDK.

[SaiVenkatesh79 (Sai Venkatesh)]

No, its not present in more button @chunsiong.zoom

[SaiVenkatesh79 (Sai Venkatesh)]

How to enable cloud recording?

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062627#:~:text=Cloud%20recording%20is%20automatically%20enabled,or%20streamed%20from%20a%20browser.

[SaiVenkatesh79 (Sai Venkatesh)]

Do we any other options to record meetings… Or any other SDK’s with download option doe recorded meetings …

@chunsiong.zoom

and please help me to solve record button not shown up issue…

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79

This record button not showing up is not an SDK issue, you need to get a paid account for cloud recording.

There are other options to do local recording meeting using Client SDK (Windows / Linux etc…_, but you need to implement the conversion of data to readable format, as we only provide you with the raw data.

[SaiVenkatesh79 (Sai Venkatesh)]

Hi @chunsiong.zoom,
Can we able to do calls using Zoom Web SDK…
please share the details about Calling features…
Thank you

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79 are you asking if Web SDK can do calling to specific individuals in the contacts list?

If that is what you are asking, the answer is no. Meeting SDK does not support direct calling to contacts.

[SaiVenkatesh79 (Sai Venkatesh)]

Thanks for the reply @chunsiong.zoom ,
my application need to create a call option between customers and vendors via zoom. is there any feature to access in zoom.
I hope you understand my problem.

[chunsiong.zoom (Chun Siong (tag me for response))]

@SaiVenkatesh79 there is no such option to call contacts in SDK.

[mfok (Matt Fok, CEO & Founder)]

@chunsiong.zoom Hi Chun Siong, I have the same issue. Somehow the recording button disappeared after the update. Our Zoom account is PRO.

Please advise how to troubleshoot the problem. In addition, how can we upload any Zoom background theme?

Thank you so much for your attention and support.

Matt

[mfok (Matt Fok, CEO & Founder)]

[chunsiong.zoom (Chun Siong (tag me for response))]

@mfok there are a few scenarios which can hide the recording. button

• the host might be able to disable recording at a meeting level
• the init args are used to hide the recording button

I’ll PM you for more details to replicate this on my end