Zoom websdk shows Report problem form when trying to join a meeting

Meeting SDK Web
1

I successfully initialized the Zoom Web SDK in my Next.js-based web application, and it functions as expected. However, when I try to use the my web page URL in a React Native WebView, it prompts the ‘Report Problem’ form and doesn’t display any error messages. Since the Android SDK increases the app size, I decided to use WebView instead. But I’m encountering an issue that I can’t resolve and would appreciate some help.

2

@niju7489 ,
Thank you for posting in the Zoom Developer Forum. Are you looking to integrate the Zoom Meeting SDK into a mobile application? If so, have you considered leveraging the React Native Meeting SDK sample for your integration?

3

I have the react native meeting sdk already. But it has increased my app-size too much.So I decided to use a webview instead. So I also have a website that has zoom web sdk integrated into it.What I did was …I added my website’s url to the webview but I get this popup.

report-problem-screenshot
report-problem-screenshot540×1170 32.7 KB

5

@niju7489 ,

Are there any console logs you can share with us? At what point does that screen display?Not sure if it’s happening as soon as you open the webview or not. I’d definitely recommend starting to debug and focus on what may be happening between the Zoom SDK and the webview.