ZoomMtg.init works but ZoomMtg.join does not work

[irina1 (Irina)]

I have same problem as here ZoomMtg.init works but ZoomMtg.join does not

Finally, I just copied code and have same result.

My problem video is here: https://youtu.be/F2g4NcatKRI

Please, can you give me any advice?

[MaxM]

Hey @irina1,

Thank you for reaching out to the Zoom Developer Forum. Looking at that signature, I’m not seeing any issues with the signature itself. I would first use the Sample Web App or Sample Angular App as a reference to calling init() and join().

If you don’t see anything helpful there, are you able to share a public git repo of code exhibiting this issue or a snippet of the file where you call these functions?

Thanks,
Max

[nishant.kohli (Nishant)]

Hi, I’m facing a similar issue where I’m able to generate the signature, but I’m unable to join the meeting on my laptop ( integrated zoom-sdk into a react app and testing on localhost for the time being ) , despite initiating the meeting on my phone.

Sharing the repo that holds the code for the same.

https://github.com/nishStoryDigital/zoom-demo

Thanks in advance for the response

[MaxM]

Hey @nishant.kohli,

Thank you for reaching out to the Zoom Developer Forum. What errors are you seeing in your browser and browser console when attempting to join the meeting? I’ll use those to investigate the issue further.

In the meantime, you can use our Sample React App as a reference when building your application.

Thanks,
Max

[nishant.kohli (Nishant)]

Hi Max, I have referred to the sample app, added the zoommtg-root display css, but am still getting the same error. I also tried running the demo apps but there I got “invalid signature” error message.

I anyways, have attached the URL to my github repo with the sample screenshot attached and the generated signature in the README.

https://github.com/nishStoryDigital/zoom-demo

Thanks in advance for your help.

[tommy (Tommy Gaessler)]

Hey @nishant.kohli ,

@nishant.kohli

invalid signature

Can you please share your Web SDK signature for a test meeting to developersupport@zoom.us so we can help debug it?

Please make sure you are using a JWT App type to generate your signature.

Thanks,
Tommy

[nishant.kohli (Nishant)]

Hi Tommy, these are a couple of signatures, the first one that i generated from my account by following the generating signature guide in the websdk docs, and the second one using the keys from my company’s account

Another signature generated using different set of API Key & Secret

Besides that I’m also getting 403 and 404 error msgs in my console when setting zoomlib to src.zoom and from node_modules respectively.

The code & screenshots can be found in my github repository.

thanks in advance for your help

[MaxM]

Hey @nishant.kohli,

Looking at the signatures that you provided, it looks the API Key is incorrect. To generate a signature for the Web SDK, make sure that you’re using the API Key and Secret from the JWT app on your account.

Let me know if that helps.

Thanks,
Max