ZRA API missing scopes to get Conversation Scorecards

Hi,

The endpoint I’m using is:
https://api.zoom.us/v2/iq/conversations/:conversationId/scorecards?page_size=30&next_page_token=

I’m trying to set up an API connection detailed here (https://developers.zoom.us/docs/api/iq/#tag/conversations/GET/iq/conversations/{conversationId}/interactions) to “Get Conversation Scorecards”.

The API documentation says these scopes are required:
iq_coaching:read
iq_coaching:read:admin
zra:read:conversation_scorecards
zra:read:conversation_scorecards:admin

However, as you can see in the attached screenshot, the only scope available is:
zra:read:conversation_scorecards:admin

When I try to get the scorecard data using this scope, I get the following error response:
{
“code”: 4700,
“message”: “Invalid access token, does not contain scopes:[zra:read:conversation_scorecards, zra:read:conversation_scorecards:admin].”
}

Can you please confirm what I need to do in order to access the required scopes? Thanks.

Hey @Derek2
Thanks for reaching out to us. I will take a closer look and report this issue.
It seems like you have the right scopes added to your app, so I do not think the error you are seeing is expected.

The only thing I noticed is that the endpoint you are using is marked as deprecated. Can you please try with this new endpoint instead

The Request URL should look like this

https://api.zoom.us/v2/zra/conversations/:conversationId/scorecards?page_size=30&next_page_token=