ZRA scorecards returning empty

API and Webhooks Meetings
1

API endpoint: get /zra/conversations/{conversationId}/scorecards

Description
When I get the API endpoint for scorecards for a conversation, the API returns an empty scorecards list, even for conversations where I can see in the UI have a scorecard associated. Response is just {‘scorecards’: , ‘next_page_token’: ‘’, ‘page_size’: 30} I can query other details about the same conversations with results.

1 Like
2

Hi @ntakaki
Thanks for reaching out to us!
I will send you a DM, please follow up there

3

Hey @elisa.zoom, I’m having the same issue with the scorecards endpoint. Can I get some help?

4

Hi @svc-bi
Thanks so much for reaching out to us!
We are currently investigating this issue and working on a fix