Error code 300 | Conversation content analysis API

[rorastogi (Rohan)]

I am trying to get data from ZRA ‘conversation content analysis’ API but getting an Internal server error:

{‘code’: 300, ‘message’: ‘Internal Server error’}

API - /zra/conversations/{conversationId}/content_analysis

What could be the issue and workaround?

[elisa.zoom (Elisa)]

Hi @rorastogi
Let me share the solution from another developer about a similar issue, let me know if this helps

Zoom Revenue Accelerator Interactions API - Internal Server Error 1005

Hello! Has anyone run across the ZRA Interactions API sporadically giving internal server errors? It works pretty much all the time for phone meetings, but for video meetings it always fails. The only difference I can see is the conversation_id is formated differently between the two, however the docs to ask for a conversation ID and don’t specify pre-formating it or anything. /zra/conversations/${conversation.conversation_id}/interactions Any info is appreciated. Thanks!