We’ve been collecting engagement data from the ZVA api. We’d like to know which bot flows customers encountered during the engagement. It doesn’t look like we’re able to collect that info from the engagement or query details endpoints. Am I missing something or is bot flow information not accessible with the ZVA API? If it’s not accessible, would you be able to add an endpoint for it?
Related Topics
Topic | Replies | Views | Activity | |
---|---|---|---|---|
Which API or Webhook endpoints contain Engagement and/or Reaction data? | 1 | 210 | August 7, 2024 | |
Where to get endpoint url | 4 | 338 | January 16, 2024 | |
Zoom Revenue Accelerator Interactions API - Internal Server Error 1005 | 4 | 30 | August 22, 2024 | |
Error code 300 | Conversation content analysis API | 1 | 14 | August 23, 2024 | |
ZR-CSAPI deployments | 1 | 831 | December 20, 2018 |