ZVA Engagement Reporting API

API Endpoint(s) virtual_agent/report/engagements ZVA

Build a script that call virtual_agent/report/engagements API to generate reports. This script needs to run by itself without user input.

According to link above, zva_report:read Scope is required but it is only selectable under User managed OAuth app, and OAuth requires user authorization OAuth.

  1. Is there another solution that can achieve my goal instead of using OAuth app?
  2. Alternatively, I tried using below code and it has error {'code': 100, 'message': 'Invalid Access token'} Is this not a valid approach as I should follow step 1 to get user authorization first?
import requests

# made up credentials
client_id = 'uzsfdsajRl_v9r_dfs133A'
client_secret = 'nKduriRfaWSSfapIeblYSafdaImXRe'

# Obtain access token
token_url = 'https://zoom.us/oauth/token'
token_data = {
    'grant_type': 'client_credentials',
    'client_id': client_id,
    'client_secret': client_secret,
    'scope': 'zva_report:read' 
response = requests.post(token_url, data=token_data)
access_token = response.json()['access_token']

# Make API call to the Zoom Virtual Agent API
api_url = 'https://api.zoom.us/v2/virtual_agent/report/engagements'
headers = {
    'Authorization': f'Bearer {access_token}'
response = requests.get(api_url, headers=headers)

Thanks for your help!

HI, @exiotig , you may try this : Internal apps (Server-to-server)? to issue the token